mail getting lost question

mail getting lost question

[Raul A. Gallegos]

Hi.  I'm not sure where to start troubleshooting the problem and am 
hoping someone can give some suggestions.

It appears that when sending mail to some places using my FC3 box that 
mail gets lost.  I do not receive any bounced message nor does the mail 
get received.  For my MUA I use mutt with fetchmail grabbing mail from 
my hosting service.  I was using exim as my mta with smarthost setup for 
outgoing mail which authenticated to my hosting service.  I tried 
sending a message to a mailing list on smartgroups and did not see it 
posted.  I was receiving mail just fine from the list and did confirm I 
was subscribed under the correct email address.  I then went to my 
Windows box using Outlook Express and sent a message to the smartgroups 
list and it went through.  The Outlook outgoing mail is set up to use my 
hosting service as it's smtp authenticator as well.  Basically the 
difference is that it did not go through my Linux MTA.

I thought for some reason the problem may have been exim so I switched 
it to using postfix.  Configured it to authenticate outgoing mail to my 
hosting service and still get the same results.  So far I've mainly 
noticed this with the smartgroups.com domain but a few others have told 
me they have not received mail from me when I know I sent out messages.

The logs of exim or postfix show the message went out successfully.  
Either that or I am not sure of what to look for exactly.

Any ideas?

Re: mail getting lost question

[Igor Gueths]

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Hash: RIPEMD160

Hi.
On Wed, Apr 20, 2005 at 07:30:44PM -0600, Raul A. Gallegos wrote:
> Hi.  I'm not sure where to start troubleshooting the problem and am 
> hoping someone can give some suggestions.
> 
> It appears that when sending mail to some places using my FC3 box that 
> mail gets lost.  I do not receive any bounced message nor does the mail 
> get received.  For my MUA I use mutt with fetchmail grabbing mail from 
> my hosting service.  I was using exim as my mta with smarthost setup for 
> outgoing mail which authenticated to my hosting service.  I tried 
> sending a message to a mailing list on smartgroups and did not see it 
> posted.  I was receiving mail just fine from the list and did confirm I 
> was subscribed under the correct email address.  I then went to my 
> Windows box using Outlook Express and sent a message to the smartgroups 
> list and it went through.  The Outlook outgoing mail is set up to use my 
> hosting service as it's smtp authenticator as well. 

Hmm...Maybe you aren't properly authenticating to your provider using the Linux MUA? Do they use authenticated SMTP? Can you send mail to other domains? aHave you checked with the provider to 
make sure no mail is being denied on their end?
>
 Basically the 
> difference is that it did not go through my Linux MTA.
> 
> I thought for some reason the problem may have been exim so I switched 
> it to using postfix.  Configured it to authenticate outgoing mail to my 
> hosting service and still get the same results.  So far I've mainly 
> noticed this with the smartgroups.com domain but a few others have told 
> me they have not received mail from me when I know I sent out messages.
> 
> The logs of exim or postfix show the message went out successfully.  
> Either that or I am not sure of what to look for exactly.
> 
> Any ideas?
> 
> 
> _______________________________________________
> Speakup mailing list
> Speakup@braille.uwo.ca
> http://speech.braille.uwo.ca/mailman/listinfo/speakup

- -- 
How many chunks could checkchunk check if checkchunck could check chunks?
- -- Alan Cox
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Re: mail getting lost question

[Glenn at home]

It is lost on the Internet, and it is constantly circling the Earth at the 
speed of light with nowhere to stop.
Lost in the Ethernet forever!
Glenn


----- Original Message ----- 
From: "Raul A. Gallegos" <raul@asmodean.net>
To: "Speakup Mailing-list" <speakup@braille.uwo.ca>
Sent: Wednesday, April 20, 2005 8:30 PM
Subject: mail getting lost question


Hi.  I'm not sure where to start troubleshooting the problem and am
hoping someone can give some suggestions.

It appears that when sending mail to some places using my FC3 box that
mail gets lost.  I do not receive any bounced message nor does the mail
get received.  For my MUA I use mutt with fetchmail grabbing mail from
my hosting service.  I was using exim as my mta with smarthost setup for
outgoing mail which authenticated to my hosting service.  I tried
sending a message to a mailing list on smartgroups and did not see it
posted.  I was receiving mail just fine from the list and did confirm I
was subscribed under the correct email address.  I then went to my
Windows box using Outlook Express and sent a message to the smartgroups
list and it went through.  The Outlook outgoing mail is set up to use my
hosting service as it's smtp authenticator as well.  Basically the
difference is that it did not go through my Linux MTA.

I thought for some reason the problem may have been exim so I switched
it to using postfix.  Configured it to authenticate outgoing mail to my
hosting service and still get the same results.  So far I've mainly
noticed this with the smartgroups.com domain but a few others have told
me they have not received mail from me when I know I sent out messages.

The logs of exim or postfix show the message went out successfully.
Either that or I am not sure of what to look for exactly.

Any ideas?


_______________________________________________
Speakup mailing list
Speakup@braille.uwo.ca
http://speech.braille.uwo.ca/mailman/listinfo/speakup 

Re: mail getting lost question

[Raul A. Gallegos]

Igor Gueths said the following on Wed, Apr 20, 2005 at 09:41:24PM -0400:
> Hmm...Maybe you aren't properly authenticating to your provider using the Linux MUA? Do they use authenticated SMTP? Can you send mail to other domains? aHave you checked with the provider to 
> make sure no mail is being denied on their end?


Well, I can successfully send mail to this list, to many other domains, 
like stjohns.edu, yahoogroups.com.  Not smartgroups.  I considered that 
maybe smartgroups was blocking me but why would they when sending this 
way and not through Outlook Express?

I have not written support on my hosting service since the problem seems 
to be on my end.

Re: mail getting lost question

[Raul A. Gallegos]

I think I see the problem.  After reading my latest message on here and 
looking at the headers of the message it seems that postfix is sending 
out the mail directly without using the smtp-authentication I setup.  In 
short, this message when it goes out to postfix to send out is going 
directly to braille.uwo.ca and not to my hosting service which is 
mail.asmodean.net.  This would make sense because if smartgroups blocks 
consumer ip address ranges or something similar then it would reject my 
mail.  If this is the case it's now a question of how to get all 
outgoing mail to use the smarthost I setup with either exim or with 
postfix.  I had this working fine with exim 3.x but since installing FC3 
it has exim 4.x and I'm not as familiar with it.  I followed a howto I 
found on google to setup smtp-auth using postfix but it does not seem to 
work either.

Re: mail getting lost question

[Raul A. Gallegos]

OK.  Depending on the headers of this message if it goes through I think 
I solved the problem.  I had not set a default relay host in the postfix 
config file main.cf.  If this goes through and the headers look right I 
should be able to send to smartgroups.com domain.

Re: mail getting lost question

[Igor Gueths]

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Hash: RIPEMD160

Have you played with the relayhost parameter in main.cf? I myself use Postfix, however I have never played with the relayhost stuff.
On Wed, Apr 20, 2005 at 08:22:41PM -0600, Raul A. Gallegos wrote:
> I think I see the problem.  After reading my latest message on here and 
> looking at the headers of the message it seems that postfix is sending 
> out the mail directly without using the smtp-authentication I setup.  In 
> short, this message when it goes out to postfix to send out is going 
> directly to braille.uwo.ca and not to my hosting service which is 
> mail.asmodean.net.  This would make sense because if smartgroups blocks 
> consumer ip address ranges or something similar then it would reject my 
> mail.  If this is the case it's now a question of how to get all 
> outgoing mail to use the smarthost I setup with either exim or with 
> postfix.  I had this working fine with exim 3.x but since installing FC3 
> it has exim 4.x and I'm not as familiar with it.  I followed a howto I 
> found on google to setup smtp-auth using postfix but it does not seem to 
> work either.
> 
> 
> _______________________________________________
> Speakup mailing list
> Speakup@braille.uwo.ca
> http://speech.braille.uwo.ca/mailman/listinfo/speakup

- -- 
How many chunks could checkchunk check if checkchunck could check chunks?
- -- Alan Cox
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Re: mail getting lost question

[Raul A. Gallegos]

Igor Gueths said the following on Wed, Apr 20, 2005 at 10:44:11PM -0400:
> Have you played with the relayhost parameter in main.cf? I myself use Postfix, however I have never played with the relayhost stuff.
> On Wed, Apr 20, 2005 at 08:22:41PM -0600, Raul A. Gallegos wrote:

That was it exactly.  Thanks.