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From: Charles Crawford <CCrawford@ACB.org>
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Try the Microsoft Windows update page that you can get to under tools in 
internet explorer.  If that does not work, then send a message to 
support@microsoft.com and see if they will help.  I kind of have that 
problem on my Think Pad laptop, but just live with it I guess.

-- charlie Crawford.

ps:  Is it Windows XP?