Re: Re: DO I have an account running there? (KMM992427C0KM) (fwd)

[Andor Demarteau <ademarte@students.cs.uu.nl>]

On Thu, 6 Sep 2001, Cheryl Homiak wrote:
Sound like me they are are even angry at you for even asking if linux will
work.
Most isp's I have used (or are using) overhere in .nl don't support
linux/unix.
But I found a way to work with them (sometimes even after concidderable
effort).

I understand that this is a cablemodem/dsl system?
Try something called pppoe or even pptp.
Can't help you further sorry.

 > Beware of Ameritech, linux users.  Their tech support department certainly
 > told me I could use linux when they were trying to sign me up, and their
 > website says that linux is compatible with but not supported by them.
 > Also, when I called for support, you would think they had in their records
 > which modem I sent out; they were asking me if it was the modem with one
 > light or four, and each time they told me I had a different modem--one
 > time they said I had usb even though I know a nic card was enclosed.  I'm
 > still not convinced that it can't be made to work with linux, but just
 > know that if you sign up with Ameritech their tech support--even leaving
 > linux out of the picture--was, at least in my case, nonexistent.  Note
 > that here they not only say that they do not support linux, but
 > categorically that their configuration won't work with linux.
 > 
 > 
 > Cheryl
 > 
 > ---------- Forwarded message ----------
 > Date: Thu, 06 Sep 2001 17:28:12 -0700
 > From: Tech Support <techsupport@ameritech.net>
 > To: Cheryl Homiak <chomiak@shellworld.net>
 > Subject: Re: Re: DO I have an account running there?    (KMM992427C0KM)
 > 
 > Hello,
 > 
 > Thank you for contacting Ameritech.net!
 > 
 > Ameritech.net Internet service is currently configured to support only
 > Win95/98/2000, Windows NT, and Windows ME, and Mac OS 8x.
 > 
 > We currently have no plans to support any other operating systems, such as
 > Windows 3.1, Linux, or Unix.
 > 
 > You may want to contact whomever told you it would work with Linux because it
 > won't.
 > We apologize for any inconvenience this has caused you.
 > 
 > Thanks again for contacting Ameritech.net SpeedPath.
 > 
 > 
 > -The Ameritech.net Technical Support Team
 > http://www.ameritech.net/redirect/help.html
 > 
 > Original Message Follows:
 > ------------------------
 > First of all, I was told by tech support when I called in to sign up for
 > dsl that while dlinux wasn't actually supported it would work, and it was
 > their decision to sign me up as windows 2000; I was told I'd get the right
 > equipment that way.  Secondly, 123456 is certainly not the password I
 > requested; I wonder how I was supposed to figure out that the system had
 > arbitrarily changed my password?  It still doesn't work, and the debugging
 > message I get back is "the remote system is required to authenticate
 > itself but I couldn't find a secret password suitable to do this.  None of
 > the available passwords would let it use an ip address."
 > Also, if I send email to cahomiak@ameritech.net it comes back as
 > undeliverable.
 > 
 > Cheryl
 > 
 > 
 > 
 > 
 > _______________________________________________
 > Blinux-list mailing list
 > Blinux-list@redhat.com
 > https://listman.redhat.com/mailman/listinfo/blinux-list
 > 

slainte mhaith (good health), slainte (cheers)
Uisce Beatha (water of live/health)
-----------
Andor Demarteau                 E-mail: ademarte@students.cs.uu.nl
student computer science        www: http://www.students.cs.uu.nl/~ademarte/
Utrecht University              irc: see webpage for details
-----------
Believe in yourself, know what you want, and make it happen!