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From: "T. V. Raman" <raman@Adobe.COM>
To: wlestes@duvallp.uncg.edu
Cc: raman@Adobe.COM, blinux-list@redhat.com
Subject: Re: RealPlayer, RAP, and XVFB
Date: Wed, 1 Jul 1998 08:25:39 -0700 (PDT)	[thread overview]
Message-ID: <13722.21747.834883.355146@labrador> (raw)
In-Reply-To: <199806302211.SAA10159@duvallp.uncg.edu>

wlestes@duvallp.uncg.edu writes:
True-- for success on the average desktop 
the out of the box install is ultimately needed.

However, it is not fair for users to expect free of cost
hand-holding at every step.

time is *money* and if someone posts a question
and expects an answer for free simply because they weren't
prepared to spend the time reding the docs that came with
whatever they downloaded, I'll have little or no sympathy 
for such users.


If this attitude continues (seems  special to the blinux
community)
people who would normally answer questions that deserve an
answer (because the answer is in fact not in the docs)
will simply get turned off and go away.


 > >  Rather than complaining after simply downloading the
 > > script, you would be better off with such tools if you:
> 
> 1) Looked at the script to see what it does
> --in fact the readme file that comes with rap documents
> exactly what it does--
> 
> 2) test and get each individual piece working in your
>    environment in this case Xvfb etc 
> --there is no valid excuse 
> such as "I did not have access" for not doing this--
> because you can start xvfb from any shell running inside
>    emacspeak
> 
> 3) finally use the packaged rap  script so you dont have to repeat all the steps
>    each time--
> 
> If you are not comfortable with doing this, go use M$
> software where you will have the option of clicking yes, no
> or cancel --
 > 
 > Raman, I agree with you in the attitude and actions that you suggest
 > linux users should take. That is, that is the attitude I try to bring
 > to new software under linux (and other OSes i use). However, I would
 > point out that much of what linux needs to do to be sucessful in the
 > desktop OS market is provide more of the "yes-no-cancel" features that
 > many microsoft video games provide. Ultimately, we will have to find a
 > balance between the "do it yourself because you know your environment"
 > and "have the computer do it for you because the environment is not
 > open enough to be known". I suspect that this balance will take some
 > time to reach and will require much patience on all sides.
 > 
 > --will

-- 
Best Regards,
--raman

      Adobe Systems                 Tel: 1 (408) 536 3945   (W14-612)
      Advanced Technology Group     Fax: 1 (408) 537 4042 
      (W14 129) 345 Park Avenue     Email: raman@adobe.com 
      San Jose , CA 95110 -2704     Email:  raman@cs.cornell.edu
      http://labrador.corp.adobe.com/~raman/        (Adobe Intranet)
      http://cs.cornell.edu/home/raman/raman.html    (Cornell)
----------------------------------------------------------------------
    Disclaimer: The opinions expressed are my own and in no way should be taken
as representative of my employer, Adobe Systems Inc.
____________________________________________________________


  parent reply	other threads:[~ UTC|newest]

Thread overview: 11+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
 T. V. Raman
 ` wlestes
   ` Chris Peterson
     ` T's Mailing Lists
     ` Brian L. Sellden
       ` Whistler
     ` T. V. Raman
       ` Linux support (was RE: RealPlayer, RAP, and XVFB) Jason White
   ` T. V. Raman [this message]
     ` RealPlayer, RAP, and XVFB wlestes
     ` Whistler

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