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From: "Chris Peterson" <chrisp@citilink.com>
To: <blinux-list@redhat.com>
Subject: RE: RealPlayer, RAP, and XVFB
Date: Wed, 1 Jul 1998 08:08:23 -0500	[thread overview]
Message-ID: <000201bda4f1$53a2e560$0f0962d1@chrispet> (raw)
In-Reply-To: <199806302211.SAA10159@duvallp.uncg.edu>

> If you are not comfortable with doing this, go use M$
> software where you will have the option of clicking yes, no
> or cancel --

While I don't totally disagree with this attitude, I would like to remind
you that, if we want linux to even begin to compete with M$, we need to
provide some mechanism of support.  Telling someone to "rtfm" in so many
words is basically saying that, if you're not an expert then we don't want
you.  Any customer service rep, telling this to a customer, would have been
fired on the spot.

Chris


  reply	other threads:[~ UTC|newest]

Thread overview: 11+ messages / expand[flat|nested]  mbox.gz  Atom feed  top
 T. V. Raman
 ` wlestes
   ` Chris Peterson [this message]
     ` T's Mailing Lists
     ` Brian L. Sellden
       ` Whistler
     ` T. V. Raman
       ` Linux support (was RE: RealPlayer, RAP, and XVFB) Jason White
   ` RealPlayer, RAP, and XVFB T. V. Raman
     ` wlestes
     ` Whistler

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